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Bilingual Psychological Services in Columbus
We are a counseling and psychological services practice dedicated to helping individuals achieve meaningful personal growth and mental health improvement. With locations in Columbus, Ohio and telehealth capabilities across multiple states, our team combines clinical expertise with cultural sensitivity to address a wide range of psychological needs. Our bilingual providers offer specialized services in depression, anxiety, life transitions, and cultural identity development.

Through evidence-based approaches and personalized care, we empower clients to navigate life's challenges and achieve their therapeutic goals. Founded by Dr. Luis Cruz-Ortega, our practice brings decades of combined experience in both clinical and academic settings, with a focus on accessibility and client-centered care. We maintain affiliations with major healthcare networks and insurance providers to ensure broad access to quality mental health services.
Services
Individual Counseling Couples Therapy Telehealth Services Psychological Assessment Cultural Competency Training Life Transitions Support Anxiety Treatment Depression Counseling Career Development Trauma Recovery
Highlights and features
  • We offer bilingual (English/Spanish) counseling services
  • We provide telehealth services across multiple states via PSYPACT
  • Our providers specialize in cultural psychology and diversity issues
  • We combine clinical expertise with academic experience in university mental health
  • We accept major insurance plans including Aetna, Cigna, and OhioHealth
Services
Individual Counseling
Personalized mental health treatment for adults addressing depression, anxiety, and life transitions. Our evidence-based approach combines clinical expertise with cultural sensitivity. Services available in-person and via telehealth for residents of Ohio, Florida, and PSYPACT states.
Couples Therapy
Specialized treatment for relationship challenges and partnership development. Focus on communication improvement and conflict resolution tailored to each couple's unique needs. Available in-person for Ohio residents and via telehealth within state licensing regulations.
Telehealth Services
Secure online counseling available across multiple states through PSYPACT licensure. Maintains the same clinical quality as in-person sessions with added accessibility for clients in approved jurisdictions experiencing mental health concerns.
Psychological Assessment
Professional psychological evaluations for diagnostic clarification and treatment planning. Services include cognitive-behavioral assessments and personality inventories conducted by licensed psychologists following ethical practice guidelines.
Cultural Competency Training
Specialized consulting services for organizations seeking to improve cultural responsiveness. Based on decades of clinical experience with multicultural populations and informed by current research in cross-cultural psychology.
People
Luis G. Cruz-Ortega
Counseling Psychologist
Licensed psychologist with expertise in cultural psychology and diversity issues. Provides evidence-based therapy for adults with depression, anxiety, and life transitions. Offers telehealth services across multiple states.
Vanessa Vargas
Professional Clinical Counselor
Licensed professional counselor specializing in trauma recovery and women's issues. Provides individual and couples therapy with focus on acculturation stress and LGBTQ+ related concerns.
Questions
What mental health services do you offer?
We provide individual counseling, couples therapy, telehealth services, psychological assessment, and cultural competency training for adults experiencing mental health concerns.
Do you accept insurance?
We are in-network providers for Aetna, Cigna, OhioHealthy, Humana, Medical Mutual of Ohio, Lyra Health, and OSU Health Plans among others.
Are telehealth sessions available?
Secure telehealth sessions are available for Ohio residents and clients in Florida and PSYPACT participating states through encrypted video conferencing.
What are your office hours?
Appointments available Mondays-Thursdays 12:00-7:00 PM ET and Wednesdays-Fridays 12:00-5:00 PM ET with Dr. Cruz-Ortega; availability varies for other providers.
What payment methods do you accept?
Accept credit/debit cards, HSA cards, PayPal, and Venmo. Payment required prior to services through our secure client portal.
Can you help with insurance claims?
We assist with in-network claims processing. Out-of-network clients receive documentation for potential reimbursement according to their insurance provider's policies.