Business Details
29 Years
experience
Mental Health Billing Services for Psychologists
Founded in 1997, PsychBiller specializes exclusively in mental health billing services for psychologists in Virginia. Our team combines deep industry expertise with advanced technology to streamline billing processes, ensuring timely reimbursements while allowing clinicians to focus on patient care. We maintain personal relationships with clients, leveraging over 99% electronic claims submission and automated systems for efficiency.Our commitment to data security includes HIPAA-compliant practices and US-based operations. As advocates for mental health, we donate to NAMI and prioritize understanding the unique challenges faced by both providers and patients navigating insurance complexities.
Services
Benefits Verification
Claims Submission
ERA Processing
Patient Statements
Authorization Tracking
Details
- Year established: 1997
Highlights and features
- Specialize exclusively in mental health billing since 1997
- 99%+ electronic claims submission with automated processing
- Maintain errors & omissions insurance for client protection
- US-based operations with HIPAA-compliant data security
- Donate to NAMI while advocating for mental health providers
What people say
Highly knowledgeable
Prompt services
Appreciate everything
Sleep better at night
Thoughtful and respectful
Services
Insurance Claims Processing
We handle complete insurance claim cycles from verification to payment posting. Our electronic submission system achieves 99% accuracy rates while reducing processing time by 40%. Clients receive weekly payment reports with detailed transaction tracking.
Benefits Verification
Our team confirms patient benefits and preauthorization requirements before appointments. This service reduces claim denials by 65% through proactive verification of copays, deductibles, and coverage limits.
Electronic Remittance
We convert paper EOBs to digital formats with automated payment posting. This system improves reconciliation accuracy and provides real-time access to payment documentation through secure client portals.
Authorization Tracking
Our tracking system monitors active authorizations with visit counts and expiration dates. Clients receive monthly reports showing remaining benefits and renewal requirements for managed care plans.
Patient Billing
We generate and mail monthly patient statements with customized payment reminders. The system includes automated tracking of outstanding balances and customizable payment plan options.
People
Jean Thoensen
Founder
Jean Thoensen founded PsychBiller in 1997 after identifying billing challenges faced by mental health providers. With over 25 years in healthcare administration, she developed specialized billing systems for psychological practices while maintaining strict compliance standards.
Questions
Do you serve psychologists outside Virginia?
We currently serve only psychologists in the Commonwealth of Virginia due to state-specific insurance regulations.
How do you handle insurance claims processing?
We submit 99%+ of claims electronically and automate payment posting through direct carrier integrations.
What technology platforms do you use?
We utilize Availity, NaviNet, and payer-specific portals for real-time benefits verification and claims tracking.
Are your services HIPAA-compliant?
Yes, we maintain strict HIPAA compliance through secure faxing protocols and encrypted data handling practices.
Do you offer consulting services?
We provide billing consultations and problem-solving sessions for specific challenges or training needs.
